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About Cometeer
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What is the brewing process?
What is the freezing process?
How do I contact customer service?
Product
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How long can I store my Cometeer capsules in the freezer?
Can I travel with my Cometeer capsules?
What are the ingredients in your capsules?
Do you have decaf options?
Ordering
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How can I order Cometeer?
Is it possible to make a one-time purchase without subscribing?
How do I make changes to my roast selection?
How do I change my shipping address?
Shipping + Delivery
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How long will it take for my order to arrive?
Can I customize my shipping schedule?
What do I do if my capsules arrive melted?
Can I reship/forward my coffee capsules after receiving them?
Refunds + Returns
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Do you offer refunds, credits, or re-shipments?
Can I get a refund if I don't like your product?
Cancellations
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What's the process for skipping or rescheduling an upcoming order?
How do I cancel my subscription?
Is it possible to change or cancel my order after it has been processed?
How do I pause my subscription?
Referral Rewards
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How do I get referral points?
How can I apply my referral points to my subscription?
Sustainability
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How is this product sustainable?
What parts of the product are recyclable?
What do I do with the dry ice after I receive my package?
What sets your sustainability aside from other brands?
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